Cancellation Policy & Model Cancellation Form

A "consumer" within the meaning of this policy is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor relate to their self-employed professional activity.

Right to Cancel

You have the right to cancel this contract within 14 days without giving any reason.

The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

To exercise the right to cancel, you must inform us (Pinstriping - Geht Mir Auf Den Pinsel aka Manuel Propp, Poststr. 35, 49477 Ibbenbueren, Germany, Email: kontakt@geht-mir-auf-den-pinsel.de, Phone: +49 (0)176-60984828) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or an email). You may use the attached model cancellation form, but it is not obligatory.

Effects of Cancellation

If you cancel this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to cancel this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to us without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.

You will have to bear the direct cost of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Model Cancellation Form

(If you wish to cancel the contract, please complete this form and return it to us.)

To [INSERT NAME, ADDRESS AND EMAIL HERE]:

_______________________________________________________

I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

_______________________________________________________

Ordered on (*)/received on (*)

_______________________________________________________

Name of consumer(s)

_______________________________________________________

Address of consumer(s)

_______________________________________________________

Signature of consumer(s) (only if this form is notified on paper)

_________________________

Date

(*) (*) Delete as appropriate.

Information regarding returns

  • The information in this section does not constitute a prerequisite for the effective exercise of the right to cancel.
  • Please do not send goods back as unfree parcels.
  • Please return the goods as a stamped package and keep the proof of postage.
  • Please avoid damaging or contaminating the goods.
  • If possible, please return the goods in their original packaging with all accessories. If the original packaging is missing, please use suitable alternative packaging to ensure protection against transport damage.