Terms and Conditions

§ 1 Scope of Application

(1) These Terms and Conditions apply to all contracts concluded between the Provider and both private customers (within the meaning of § 13 BGB) and business customers (within the meaning of § 14 BGB) via the online shop.

(2) Deviating terms and conditions of the customer shall not apply unless the Provider expressly agrees to their validity in writing.

(3) The range of offered products includes: Decorative items, clothing, and accessories.

(4) The range of offered services includes: Vehicle refinement and the enhancement of decorative objects.

§ 2 Conclusion of Contract

(1) The contract is concluded with the Provider: Manuel Propp, Poststr. 35, 49477 Ibbenbüren, Germany.

(2) The contractual and negotiation language is German (with translations provided for convenience).

(3) The offers are directed exclusively at customers with a shipping address within the following countries or regions: entire EU, Great Britain, Switzerland, and USA.

(4) The customer must be at least 18 years old.

(5) The presentation of products and services in the online shop does not constitute a legally binding offer, but an invitation to place an order. The customer makes a binding offer by completing the ordering process and clicking the "Place binding order" button at the end. The receipt of the order is confirmed by an automatic email, which does not yet constitute acceptance of the offer. The purchase contract is only concluded through an express confirmation of acceptance via email or by the shipment of the goods or the provision of the service.

(6) Orders exceeding standard household quantities require the express consent of the Provider.

(7) Order data is stored after the conclusion of the contract and can be viewed in the customer login area.

§ 3 Right of Withdrawal

(1) Cancellation Policy for Private Customers

The customer has the right to withdraw from the contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which the customer or a third party named by them, who is not the carrier, has taken possession of the final goods.

To exercise the right of withdrawal, the customer must inform the Provider, Manuel Propp, Poststr. 35, 49477 Ibbenbüren, Germany, by means of a clear statement (e.g., a letter sent by mail or an email) of their decision to withdraw from the contract.

The customer may use the attached model withdrawal form, but this is not mandatory.

To meet the withdrawal deadline, it is sufficient for the customer to send the notification regarding the exercise of the right of withdrawal before the withdrawal period has expired.

(2) Consequences of Withdrawal

If the customer withdraws from the contract, the Provider shall refund all payments received from the customer, including delivery costs (with the exception of additional costs resulting from the customer choosing a type of delivery other than the least expensive standard delivery offered by the Provider), without delay and at the latest within fourteen days from the day on which the Provider received the notification of withdrawal.

For this repayment, the Provider will use the same means of payment that the customer used for the original transaction, unless expressly agreed otherwise; in no case will the customer be charged any fees for this repayment.

The Provider may withhold repayment until they have received the goods back or until the customer has provided proof that they have sent the goods back, whichever is earlier.

The customer must return or hand over the goods to the Provider immediately and in any case no later than fourteen days from the day on which they inform the Provider of the withdrawal from this contract.

The customer bears the direct cost of returning the goods.

The customer only has to pay for any loss in value of the goods if this loss in value is due to handling the goods in a way that is not necessary to check the condition, properties, and functionality of the goods.

(3) Right of Withdrawal for Business Customers

Business customers (within the meaning of § 14 BGB) do not have a statutory right of withdrawal.

§ 4 Exclusion of the Right of Withdrawal

(1) The right of withdrawal does not apply to contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual choice or determination by the consumer is decisive or which are clearly customized to the personal needs of the consumer (personalized items).

(2) The right of withdrawal does not apply to contracts for the provision of services if the Provider has fully provided the service and only began the execution after the consumer gave their express consent and confirmed their knowledge that they lose their right of withdrawal upon full performance of the contract.

§ 5 Prices and Shipping Costs

(1) All prices stated do not include VAT in accordance with § 19 UStG (German Small Business Regulation).

(2) The prices stated are exclusive of the respective shipping costs, unless expressly stated otherwise.

(3) In the event of pricing errors, the Provider will contact the customer before shipment to discuss the correct price or cancellation.

(4) The prices stated at the time of the order apply.

§ 6 Customs

(1) For orders delivered outside the European Union, import duties and taxes may be incurred once the package reaches the destination. These additional charges must be borne by the customer; the Provider has no influence over these charges.

(2) The customer is considered the importer of record and must comply with all laws and regulations of the country in which the products are received. Please note that cross-border shipments may be subject to opening and inspection by customs authorities.

§ 7 Terms of Payment

(1) Payment of the purchase price is due upon conclusion of the contract.

(2) Prepayment: The full invoice amount must be transferred within 3 business days.

(3) PayPal: The customer is redirected to PayPal to complete the transaction.

(4) Maestro: Data is entered during the order; debiting occurs after shipment.

(5) Credit Card: Data is entered during the order; debiting occurs after shipment.

(6) Gift Card: Payment via a valid Provider gift card.

(7) Google Pay: Payment via Google Pay confirmation.

(8) The invoice is sent via email or mail upon shipment.

(9) In case of default, the Provider is entitled to claim damages (e.g., late fees, interest).

(10) Payment by sending cash or checks is not possible.

§ 8 Retention of Title

(1) The delivered goods remain the property of the Provider until full payment has been received.

(2) The customer is obliged to handle the goods with care while they are subject to retention of title.

(3) The customer must notify the Provider immediately in writing if the goods are seized by third parties.

§ 9 Delivery, Cancellation, and Shipping

(1) The delivery time is approximately 4 business days, unless otherwise stated.

(2) Unless otherwise agreed, delivery is made to the address provided by the customer.

(3) If products are unavailable, the customer will be informed immediately.

(4) Delivery depends on the chosen payment method.

(5) Separate shipping confirmations may be sent for multiple packages.

(6) Orders can be canceled free of charge until shipment.

(7) Partial deliveries are permitted if reasonable for the customer.

(8) If delivery fails due to the customer's fault, the Provider may withdraw from the contract.

(9) If the Provider is unable to deliver due to supplier failure, they are entitled to withdraw.

(10) Delivery times extend appropriately in cases of force majeure.

(11) The Provider is not liable for delays beyond their control.

§ 10 Transport Damage

(1) If goods are received with obvious transport damage, please complain to the carrier immediately and contact us without delay.

(2) Failure to complain does not affect statutory warranty rights.

§ 11 Warranty

(1) Warranty for Private Customers

Warranty rights are governed by statutory regulations.

(2) Used Goods

For used goods, the warranty period may be shorter than two years.

(3) Warranty for Business Customers

For business customers, the warranty period is one year.

§ 12 Liability (for Private Customers)

This liability clause applies exclusively to private customers (within the meaning of § 13 BGB).

(1) Liability is governed by statutory regulations.

(2) Liability is limited to intent and gross negligence, except in cases of injury to life, limb, or health.

(3) In the event of slightly negligent breach of cardinal obligations, liability is limited to foreseeable damage.

(4) This also applies to slightly negligent breaches by representatives.

(5) No responsibility is accepted for customer-generated content.

(6) Claims are limited to foreseeable, contract-typical damage.

(7) Injury to life/health claims expire after 30 years; others after 2 years.

(8) The Provider may check and remove customer content violating legal provisions.

(9) Liability under the Product Liability Act remains unaffected.

§ 13 Liability (for Business Customers)

This liability clause applies exclusively to business customers (within the meaning of § 14 BGB).

(1) Liability is limited to intent and gross negligence.

(2) In the event of slightly negligent breach of cardinal obligations, liability is limited to foreseeable damage.

(3) This also applies to slightly negligent breaches by representatives.

(4) No responsibility is accepted for customer-generated content.

(5) Claims are limited to foreseeable, contract-typical damage.

(6) Injury to life/health claims expire after 30 years; others after 1 year.

(7) The Provider may check and remove customer content violating legal provisions.

(8) Liability under the Product Liability Act remains unaffected.

§ 14 Data Protection

(1) Data collection and processing occur according to applicable privacy laws. Data is treated confidentially.

(2) The customer has the right to access, correct, or delete their stored data.

(3) Further information is available in our Privacy Policy.

§ 15 Offsetting and Right of Retention

(1) Offsetting is only permitted if counterclaims are legally established.

(2) Retention rights only apply to claims from the same contractual relationship.

§ 16 Digital Products and Services

(1) Digital products are provided via download or email.

(2) Statutory liability for defects applies.

(3) The customer is responsible for technical requirements.

(4) Statutory provisions on service contracts apply to services.

(5) The customer must provide necessary cooperation in a timely manner.

§ 17 Usage Rights for Digital Content

(1) Simple, non-transferable, perpetual usage rights are granted.

(2) Reproduction or distribution is not permitted.

(3) All copyrights remain with the Provider.

§ 18 User Account

(1) The customer must provide truthful information. Access data must be kept secure.

(2) Personal data updates must be performed immediately.

(3) The Provider may block accounts in case of misuse or violations.

(4) High availability is intended, but not guaranteed.

(5) Functions may be changed or restricted with four weeks' notice.

§ 19 Changes to the Terms and Conditions

(1) The Provider reserves the right to change these Terms and Conditions for the future.

(2) Changes will be communicated via email four weeks in advance.

(3) If no objection is made within four weeks, changes are deemed accepted.

§ 20 Force Majeure

(1) Force majeure entitles the Provider to postpone delivery or withdraw from the contract.

(2) This includes natural disasters, war, strikes, or official orders.

§ 21 Transfer of Contract

(1) The Provider may transfer rights/obligations to a third party with four weeks' notice.

(2) The customer may terminate immediately in this case.

§ 22 Applicable Law and Jurisdiction

(1) The law of the Federal Republic of Germany applies, excluding UN sales law.

(2) The place of jurisdiction is the Provider's place of business.

§ 23 Online Dispute Resolution

The European Commission provides an ODR platform: https://www.ec.europa.eu/consumers/odr.

§ 24 Additional Agreement

In the event of withdrawal, goods must be unused and in original packaging. Only the value of the goods (excluding shipping) will be refunded.

§ 25 Final Provisions

(1) The contractual language is German.

(2) Minors may only use the website with parental involvement.

(3) Severability clause: If provisions are invalid, the rest remains effective.

(4) Amendments must be made in writing.

(5) Terms in force at the time of order apply.

(6) No verbal collateral agreements exist.